Provider and attribution
EQ-Bench 3
- Registry state
- registered
- Rights state
- approved
- Provider group
- eqbench-3
EQ-Bench 3 by Samuel Paech / EQ-bench
Release planning · no model scores
EQ-Bench 3 workplace scenarios evidence mapping
Exact V3 collection, facet, metric, lineage, identity and rights mapping for EQ-Bench 3 workplace scenarios from EQ-Bench 3.
V3 evidence records
1 collection mapping
A repeated upstream benchmark can map to several collections. Each record below preserves its own task role, facets, capability atoms, subject identity, metrics, lineages and exclusions.
supporting evidence · customer-service/eqbench-3/eq-bench-3-workplace-scenarios
Customer Support & Service Resolution
Which models are best at customer support and service resolution?
- Upstream access
- rights-review
- Eligibility
- rights-review
- Registry
- registered
- Max task directness
- 45%
Collection facets
Diagnosis and resolution · hybrid · 25%
Identify the real issue and give a workable resolution path.
Policy boundaries · hybrid · 25%
Apply policy consistently without fabricating authority or exceptions.
De-escalation · hybrid · 25%
Acknowledge frustration while staying direct and useful.
Escalation and handoff · hybrid · 25%
Escalate with complete context, ownership, and a clear next step.
Capability atoms
deescalationmessage_tailoring
Subject identity
- Declared:
- foundation-model
- Metric partitions:
- foundation-model
- Separate partition required:
- no
- Identity projection:
- forbidden
Usable evidence lineages
eqbench3-v3/foundation-model
Exact metric contract
| Metric | Lineage | Subject | Protocol | Use |
|---|---|---|---|---|
rubric.pragmatic_eiEQ-Bench 3 — Pragmatic EI | eqbench3-v3 | foundation-model | EQ-Bench 3 absolute rubric dimension | usable |
rubric.message_tailoringEQ-Bench 3 — Message Tailoring | eqbench3-v3 | foundation-model | EQ-Bench 3 absolute rubric dimension | usable |
rubric.social_dexterityEQ-Bench 3 — Social Dexterity | eqbench3-v3 | foundation-model | EQ-Bench 3 absolute rubric dimension | usable |
Exclusions and blockers
- result-feed reuse rights require review
Mapping note
Result-feed reuse rights need confirmation; do not double-count rubric and Elo representations.