Privacy Policy

This Privacy Policy explains how Incremento Limited ("Spring Prompt", "we", "us") collects, uses and protects information when you use our website and services (the "Service"). By using the Service you agree to this policy.

Information we collect

• Account information — your name, email address and authentication details when you create an account or join the waitlist.
• Content you provide — prompts, test cases, evaluations and other data you submit to run experiments.
• Usage data — how you interact with the Service, including pages visited, features used and approximate location derived from your IP address.
• Cookies — essential cookies for authentication and, where you consent, analytics to help us improve the Service.

How we use your information

• To provide, operate and improve the Service;
• To run the experiments, evaluations and optimisations you request;
• To communicate with you about your account, the waitlist and product updates;
• To maintain security and prevent abuse;
• To comply with our legal obligations.

We do not sell your personal information. We do not use the prompts or content you submit to train public models.

Service providers

We share information with trusted processors who help us run the Service — including cloud hosting, authentication, analytics, payment processing and the model providers needed to execute your requests. These providers act on our instructions and are bound by appropriate data-protection terms.

Data retention

We keep personal information for as long as your account is active or as needed to provide the Service, then for as long as necessary to meet legal, accounting or reporting requirements. You can ask us to delete your account data at any time.

Your rights

Depending on where you live, you may have the right to access, correct, export or delete your personal information, and to object to or restrict certain processing. To exercise these rights, contact us at hello@springprompt.com.

International transfers & security

We may process information in countries outside your own. Where we do, we use appropriate safeguards. We apply reasonable technical and organisational measures to protect your information, though no method of transmission or storage is completely secure.

Changes & contact

We may update this policy from time to time; material changes will be posted here with a new "last updated" date. Questions? Email hello@springprompt.com.