Is Glm 5 good at Customer Support?
Glm 5 ranks #39 of 43 for Customer Support — strong. The top pick for this task is gemini-3.1-pro-preview-low.
#39 / 43
Rank for this task
84.2
Score
$0.0160
Cost / run
Glm 5 on each Customer Support sub-task
| Policy Boundaries | 93.5/100 | #22 |
| Help Content Test | 86.6/100 | #17 |
| Escalation & Handoff | 69.0/100 | #26 |
Frequently asked
Is Glm 5 good at Customer Support?
Glm 5 ranks #39 of 43 models we tested for Customer Support, scoring strong.
What is Glm 5's strongest Customer Support skill?
Its best sub-task here is Policy Boundaries.
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Prompt × model results
12 test cases · 3 evalsClaude Opus
GPT-5
Gemini
v1
7.1
6.8
7.4
v2
8.3
7.9
8.0
v3
9.2
★
8.6
8.4
Best combo: v3 × Claude Opus
9.2 quality · $0.004/run · 1.8s