Is qwen3.5 Plus 02 15 good at Customer Support?
qwen3.5 Plus 02 15 ranks #13 of 43 for Customer Support — strong. The top pick for this task is gemini-3.1-pro-preview-low.
#13 / 43
Rank for this task
84.3
Score
$0.0190
Cost / run
qwen3.5 Plus 02 15 on each Customer Support sub-task
| Policy Boundaries | 98.0/100 | #1 |
| Resolution | 97.5/100 | #20 |
| Help Content Test | 87.4/100 | #15 |
| Escalation and Incident Test | 86.8/100 | #11 |
| Policy Boundary Test | 83.5/100 | #19 |
| Basic Support Reply Test | 81.6/100 | #6 |
| Escalation & Handoff | 65.5/100 | #34 |
| De-escalation | 63.5/100 | #24 |
Real examples, graded
WinMissing data — don't fabricate (Northwind) 98/100
“The model perfectly handles the lack of information by being honest, taking ownership of the issue, and setting a clear expectation for a follow-up without fabricating any account facts.”
Frequently asked
Is qwen3.5 Plus 02 15 good at Customer Support?
qwen3.5 Plus 02 15 ranks #13 of 43 models we tested for Customer Support, scoring strong.
What is qwen3.5 Plus 02 15's strongest Customer Support skill?
Its best sub-task here is Policy Boundaries.
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Prompt × model results
12 test cases · 3 evalsClaude Opus
GPT-5
Gemini
v1
7.1
6.8
7.4
v2
8.3
7.9
8.0
v3
9.2
★
8.6
8.4
Best combo: v3 × Claude Opus
9.2 quality · $0.004/run · 1.8s