Is deepseek-v4-pro-high good at Customer Support?
deepseek-v4-pro-high ranks #44 of 107 for Customer Support — strong. The top pick for this task is gemini-3.1-pro-preview-low.
deepseek-v4-pro-high on each Customer Support sub-task
| Resolution | 100.0/100 | #1 |
| De-escalation | 99.5/100 | #2 |
| Policy Boundaries | 94.7/100 | #38 |
| Policy Boundary Test | 91.0/100 | #14 |
| Escalation and Incident Test | 82.4/100 | #75 |
| Help Content Test | 74.8/100 | #98 |
| Basic Support Reply Test | 72.8/100 | #58 |
| Escalation & Handoff | 71.0/100 | #38 |
Real examples, graded
WinPassword reset help 89/100
“The response perfectly executes the task, providing clear, actionable steps and a strong security caution without inventing unnecessary details. It is highly effective, concise, and ready to use as a template.”
WinTone rewrite 93/100
“The response perfectly executes the task, maintaining the exact policy while transforming the robotic tone into a highly empathetic, professional, and concise message. It includes all required elements without adding any generic fluff or inventing facts.”
WinDuplicate charge (Cedar & Sage) 100/100
“The model perfectly follows the instructions, utilizing only the provided account facts and policy. It resolves the issue by taking ownership of the refund, provides the correct timeline, and maintains a warm, empathetic tone without any filler.”
Frequently asked
Is deepseek-v4-pro-high good at Customer Support?
deepseek-v4-pro-high ranks #44 of 107 models we tested for Customer Support, scoring strong.
What is deepseek-v4-pro-high's strongest Customer Support skill?
Its best sub-task here is Resolution.
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Prompt × model results
12 test cases · 3 evals