Benchmarks / DeckBench / Northgate Homes

Measured by Spring Prompt

Mistral Large 4: Responsive repairs: in-house team or renewed contract

For the board of trustees of a housing association, including two tenant board members. The decision it supports: whether to approve £1.2m to set up an in-house repairs team or renew the contract.

Verdict
Not presentable
Deck rating
515
Slides
7 (brief: 6-9)
Design quality
7%

Why it is not presentable

  • Showed a number the analysis does not support
  • Did not give the analysis's recommendation within the first two slides
  • Drew a conclusion from a figure without its caveat
  • Made a material claim the analysis does not support
  • A slide the judges rated as needing work

In detail

  • Caveat missing: reported repairs from October are inflated by about 12% by the new system's counting.
  • Not supported by the analysis: slide 7: 125%.
  • Slide 2: “Completed within target (%): 1 in every month from April to March.” is not supported by the analysis.
  • Slide 4: “Renewing the contract means no change to current service levels.” is not supported by the analysis.
  • Slide 4: “An in-house team gives full control over service quality and performance.” is not supported by the analysis.
  • Slide 7: “Backlog up 125%.” is not supported by the analysis.
  • Slide 7: “An in-house team gives full control over service.” is not supported by the analysis.
  • Slide 2: “Chart data gives 'Completed within target (%)' as 1 for every month, instead of falling from 81% to 58%” is not supported by the analysis.
  1. Slide 1 of Mistral Large 4's deck
    Slide 1Needs work The final bullet in 'Why this matters' spills below the panel and crosses its bottom border.The last bullet in 'Why this matters' ('Formal complaints rose by 64%') spills below the bottom edge of its box
  2. Slide 2 of Mistral Large 4's deck
    Slide 2Needs work The right-hand chart plots days and percentage compliance on one unlabelled numeric scale.The right chart puts 'days' and 'percent completed within target' on one axis. The percentage series sits as a flat line near zero, so its fall from 81% to 58% cannot be seen.
  3. Slide 3 of Mistral Large 4's deck
    Slide 3Needs work The key-points list has duplicated bullet symbols.Every bullet shows a doubled marker ('• •')
  4. Slide 4 of Mistral Large 4's deck
    Slide 4Needs work The title names the topic rather than stating the main cost takeaway.Every bullet shows a doubled marker ('• •')
  5. Slide 5 of Mistral Large 4's deck
    Slide 5Acceptable The topic title does not explain the relationship between rising complaints and almost unchanged satisfaction.Topic-label title ('What tenants tell us') rather than a takeaway
  6. Slide 6 of Mistral Large 4's deck
    Slide 6Needs work The rationale list has duplicated bullet symbols, and the next-steps list combines bullets with numbering.Every bullet shows a doubled marker ('• •')
  7. Slide 7 of Mistral Large 4's deck
    Slide 7Needs work The summary list has duplicated bullet symbols.Every bullet shows a doubled marker ('• •')